Stores & Retail Data
Managing your stores and branches — codes, names, addresses, opening hours, segments and status.
HQ Admin
Managing stores centrally.
1How store data works in Personalisation Hub Explanation
Understand what a store record holds, who maintains each part of it, and how it drives localisation, queueing, appointments and connected displays.
2Add a store How-to guide
Add one or many stores to HQ Admin from Google Places, then give each a customer-facing name and a unique store code.
3Update a store code How-to guide
Change a store's unique code in HQ Admin, and update it in AEM first if AEM is your content management system.
4Update a store's name How-to guide
Change the customer-facing name of a store on its Store Details tab in HQ Admin.
5Add or update a store's address How-to guide
Add or correct a store's street address, suburb, postcode, state and country on its Store Details tab in HQ Admin.
6View a store's network and display status How-to guide
Check each morning which stores have displays offline, using the connected-displays column on the Stores / Branches list.
7Download a store's QR code for its mobile store site How-to guide
Download a transparent PNG QR code that opens a store's mobile store site, for use on signage, print and packaging.
8Delete a store How-to guide
Remove a store from HQ Admin permanently, and unpublish and delete it from AEM first if AEM is your content management system.
Retail Admin (staff tablet)
What store managers maintain themselves.
9Validate your store's details and address (Retail Admin) How-to guide
Store staff: check and correct your store's address, phone number, website and languages spoken from the Store Profile page on the staff tablet.
10Update your store's opening hours (Retail Admin) How-to guide
Store staff: set your store's opening and closing time for each day of the week, mark closed days and set the store time zone on the staff tablet.
11Set special holiday opening hours (Retail Admin) How-to guide
Store staff: set different opening times, or no appointment slots, for upcoming public holidays from the Special Holiday Hours tab on the staff tablet.
12Update your store's segments (Retail Admin) How-to guide
Store managers: switch your store's variable segments on or off from the staff tablet so localised campaigns start or stop playing in your store.
