Personalisation Hub enables retailers to deliver connected, one-to-one experiences across web, mobile and on digital signage in-store -> all from a single, secure platform running in your own cloud environment.
We built the platform from the ground up to bridge the gap between online and offline, helping retailers surface relevant experiences at every stage of the customer journey -> not just to serve ads.
AI is at the core of Personalisation Hub.
The platform continually learns from how customers engage onsite and in-store, optimising campaigns, creative, scheduling and targeting -> automagically.
Your teams can use GenAI to instantly create campaign variations, test creative in real-world environments and deliver messages that adapt to customer context -> from website visit to in-store display.
Ongoing, Automated Optimisation
AI continually refines campaigns, creative and targeting to maximise performance without manual intervention.
When customers arrive in-store, their journey doesn’t start from scratch.
Personalisation Hub connects online behaviour with physical presence, ensuring every interaction feels seamless and relevant.
Support a Connected Experience When Customers Arrive In-Store
Bridge the gap between digital and physical -> automatically recognising visitors, triggering relevant content and enabling context-driven engagement.
Surface Personalised Offers at Point of Sale
Deliver offers that enhance the buying moment, using digital signage and POS as smart, data-driven engagement channels.
Empower Retail Staff to Deliver Tailored, Memorable Experiences
Provide teams with real-time insights so they can recognise customers, deliver relevant recommendations and elevate service.
Your first-party data is your competitive advantage.
With Personalisation Hub, you can securely activate it across all channels -> within your own cloud, on your domain and behind your firewall.
Seamlessly Activate Your First-Party Data to Drive Personalised CX
Turn insights into action -> without ever handing data to a third party.
Prioritise Ad Spend Based on Store Visit & Interaction Data
Direct spend toward high-intent audiences proven to engage and convert in-store.
Optimise Marketing Spend Through Closed-Loop Attribution
Measure the true impact of every campaign by linking online exposure, store visits and in-store purchases.
Most personalisation tools were designed for eCommerce.
Personalisation Hub was built specifically for bricks-and-mortar retail, enabling you to extend digital personalisation into every physical store.
One customer journey. One consistent experience. One source of truth.
Connect your entire retail ecosystem through a single, intelligent platform that delivers contextual personalisation in real time.
Every touchpoint. Every screen. Every experience -> perfectly in sync.
AI is not an add-on -> it’s in the platform's DNA.
Personalisation Hub is built to leverage AI Agents and GenAI at every layer, from data orchestration to creative execution.
Built for today’s AI era -> and ready for what's coming next.
See exactly what’s working -> from first impression to final sale.
Ability to track every impression, interaction, and conversion across all touchpoints, including in-store.
Connect advertising campaigns to real-world sales.
Support a consistent & personalised experience across all channels.
Surface relevant customer insights to staff (including all details on store/branch visits)
Unlike traditional retail media platforms, Personalisation Hub was designed with customer experience at its core.
Ads are shown when relevant -> enhancing, not interrupting, the shopping experience.
Our Approach:
Personalised content and offers are surfaced when relevant, driving engagement and conversion.
Retailers maintain full control of their customer data, environment and experience.
Brands benefit from relevance, attribution and higher performance.
The result? A retail media ecosystem that feels personal, connected and customer-first.
Using the latest Cloud Technologies, Highly-Scalable & Fully redundant architecture. The Platform is designed (from the Ground-Up) for Enterprise Clients.
As the Platform is Self-Hosted, it sits behind your Existing Security / Privacy / Compliance Infrastructure
Try Before you Buy: Run a free internal demo/POC, then simply add the platform subscription to your AWS bill.
30-Day Free Trial, cancel any time. Simply Add to Your AWS Bill (below pricing is $USD).
* Experiential AI customers only (contact team to see if spaces are still available)
Platform Pricing is negotiable for clients with High Traffic Apps/Websites, Large Numbers of Stores/Displays & for Longer Commitment Terms.
