Automated Personalisation, Continually Maximising Revenue

We’ve radically simplified how brands can support personalised campaigns across all owned touchpoints, including in-store.

Personalisation Hub is a self-hosted platform, designed from day one for AI, allowing brands to seamlessly introduce real-time personalisation, for a fraction of the cost of our competitors.

The platform simplifies campaign ideation, creation, targeting & activation across customer touchpoints.

Once activated, the platform monitors campaign performance & automatically optimises every campaign to maximise revenue across channels. Leveraging all learnings to continually train our client’s preferred AI model(s), that get better & better over time.

Uniquely, the platform extends support for personalisation into bricks & mortar retail, dynamically targeting campaigns on digital signage as customers arrive in-store.

This integrated approach ensures a seamless, personalised customer journey that drives engagement & boosts revenue, providing robust data & analytics that allows client’s to close the loop for conversions that happen offline/in-store.

AI-Powered Personalisation Platform that automatically optimises creative & continually maximises revenue

About the Platform

The Personalisation Hub is a self-hosted Enterprise platform, purpose-built for real-time personalisation across all your owned customer touch-points. We empower brands to revolutionise customer engagement & boost revenue.

Our AI-driven platform:

  1. intelligently manages campaigns from ideation to activation
  2. automatically creates & continually optimises creative variations for maximum impact
  3. measures & refines campaign prioritisation, targeting & scheduling based on real-world performance

 

Uniquely, the platform supports a seamless hand-over as customers arrive in-store, ensuring your customers journey remains connected (& traceable).

This integrated approach to personalisation ensures seamless, data-driven experiences, bridging the divide between physical & digital.

Only platform to support personalisation in real-time in bricks & mortar retail stores

Revolutionise Your Retail Experience

Visitor Identification (Check-In)

Personalisation Hub supports a variety of built-in features that allows brands to seamlessly identify customers on arrival in-store.

Obtain Consent & Aggregate Customer Data

Ensure you’ve obtained consent to use a customer’s data to connect & personalise their retail experiences.

1:1 Personalisation

Seamlessly target campaigns on digital signage using your own 1st party data/audiences

Why Personalisation Hub?

Connected CX

(all touchpoints)

Leverage AI to seamlessly activate & synchronise personalised campaigns across all touchpoints.

Leverage AI to continually track performance & optimise each campaign's priority.

Personalisation Hub bridges the gap between online & in-store.

Single Platform

(single campaign)

Add a campaign, select touchpoints & let GenAI automatically create the required creative variations.

Campaign Creative & Targeting are continually optimised based on real-world performance.

Immediately identify & personalise experiences as a customer arrives in-store (incl. support for a white-glove hand-over to retail staff)

Seamless Install

(time to value)

Be ready to support personalised experiences in a few hours (select 'Start Free Trial' & install the platform from AWS Marketplace).

No complex integrations required.

First 30 days free (then simply add to your organisation's existing AWS bill).

Built-In Platform Features

Personalisation

Digital
Signage

Virtual Queue Management

Appointment Booking

Localisation
(Geo-Targeting)

AI Agent Integration

(Context-Aware)
Store Sites

Retail Data Management

World-leading retail insights on everything happening in-store

Connected Insights

Platform allows brands to seamlessly connect their online & in-store experiences, ensuring that they have full visibility of every customers end-to-end experience.

Improved Attribution

Ability to associate a purchase in retail to your Ad spend.

Visitor Experience Optimisation

Support a consistent & personalised experience across all channels.

Staff Experience Optimisation

Surface relevant customer insights to staff (including all details on store/branch visits)

Model-Context-Protocol (MCP) Support

Personalisation Hub has been designed & developed for AI/GenAI.

The platform natively supports Model-Context-Protocol (MCP) to connect to other internal platforms/agents.

Once installed, enterprises can seamlessly leverage any internal data to support localised & personalised experiences.

Because the platform is self-hosted within your Virtual Private Cloud (VPC) & sits behind your organization’s own security infrastructure, your Infosec/IT team will be comfortable sharing data.

  • Unified Customer Profile
  • AI Agents (e.g. CCAI)
  • Content Management (CMS)
  • Product Data
  • Local Events
  • Local Weather
Seamlessly connect & leverage any internal enterprise data to support localised & personalised campaigns

Built For Enterprise

Using the latest Cloud Technologies, Highly-Scalable & Fully redundant architecture. The Platform is designed (from the Ground-Up) for Enterprise Clients.

As the Platform is Self-Hosted, it sits behind your Existing Security / Privacy / Compliance Infrastructure

Try Before you Buy: Run a free internal demo/POC, then simply add the platform subscription to your AWS bill.

30 Day Free Trial, then simply add to your AWS Bill

Flexible Subscription

30-Day Free Trial, cancel any time. Simply Add to Your AWS Bill (below pricing is $USD).

Billed Annually Save 20%

Base Platform License

Launch localised & personalised campaigns from a single platform
$ 5k
/instance/month
  • Localise & Personalise Website & Mobile App (low traffic sites)
  • AI-Powered Campaign Ideation, Planning & Briefing* (see note below)
  • AI-Powered Campaign Creation* (see note below)

GOLD Subscription

Bridge the gap between your online & in-store experiences
$ 99
/store/month
  • Virtual Queue Management
  • Appointment Bookings
  • Support In-Store Attribution
  • Enhanced Retail Insights

PLATINUM Subscription

Target Campaigns on digital signage in-store
$ 99
/display/month
  • Localise Campaigns on Digital Signage
  • Personalise Campaigns on Digital Signage
  • AI Powered Campaign Optimisation* (see note below)

* Experiential AI customers only (contact team to see if spaces are still available)

Platform Pricing is negotiable for clients with High Traffic Apps/Websites, Large Numbers of Stores/Displays & for Longer Commitment Terms.

Arrange a Demo

Enterprise Personalisation Platform