Quick Service Restaurants
Menu boards, drive-thru lanes and order points are your biggest sales tool. Personalisation Hub makes each one respond to the daypart, the weather and who's ordering.
30 days free, then billed through your AWS account.
Live in store
Localisation data
Store context, live: time, weather, stock
Time
Store calendar
Mon 7:15am · breakfast
Weather
Weather feed
Cold morning · 7°C
Stock
Inventory
Hash browns · high stock
Personalisation data
Your own first-party data, from your systems
Customer status
Your CRM
New to brand · first app order
Profile
Your CDP
Commuter · orders coffee
Next best action
Your decisioning engine
Upsell · free hash brown with coffee
Recognised via app order-ahead
From your CDP, CRM and decisioning. Stays in your cloud.
Personalisation Hub
Picks the next best experience
For you
First order? Your hash brown is free with any coffee.
View offer
Mobile app
Make it a hot breakfast.
Add a hash brown to any coffee.
Drive-thru screen
Breakfast · Coffee and hash brown $5
Menu board
First order? Your hash brown is free with any coffee.
Self-order kiosk
At a glance
Personalisation Hub is a self-hosted personalisation platform that lifts order value across menu boards, drive-thru and self-order kiosks for quick service restaurants. It combines live store context (time, weather, stock) with your own customer data from your CDP, CRM, loyalty and decisioning systems, and uses it to personalise mobile app, drive-thru screen, menu board and self-order kiosk in real time. Results are measured from screen to sale, and everything runs in your own AWS account.
Best for
Quick service restaurant chains
Outcomes
Average order value, Upsell take-up, Visit frequency, Promotion uplift
Touchpoints
Mobile app, Drive-thru screen, Menu board, Self-order kiosk
Data used
Time, weather and stock, plus your own CDP, CRM, loyalty and decisioning data
Deployment
Self-hosted in your own AWS account (VPC) and on your own domain
Devices
Any digital signage device, alongside your existing app and systems
Try it
30-day free trial on AWS Marketplace, then billed through your AWS account
The outcome
Higher order values and more repeat visits from every screen you run.
Update menu boards and promotions across every restaurant from one place, localised automatically.
Dayparted, weather-aware upsells at the menu board and order point lift every order. Supplier brands pay for screen time.
Customer and order data stay in your own cloud.
The visit, personalised
1
App and restaurant site
Each restaurant's site shows local offers, opening hours and order-ahead.
More visits planned.
2
Menu boards and drive-thru
Promotions change by daypart, weather and audience mix.
Higher order value.
3
Virtual queue
Customers wait for collection on their phone instead of crowding the counter.
A calmer counter.
4
Dining room screens and QR
QR Control lets diners interact with screens from their phone, with an offer for next time.
More repeat visits.
Start with what you need
Most teams start with one capability. Each one connects to the rest of the platform.
Order-ahead collection and a calmer counter.
Explore queue management
Menu boards, drive-thru and dining room screens, run from one place.
Explore digital signage
Order-ahead customers check in on arrival and collect without queuing.
Explore store sites
Engagement, upsell take-up and sales by restaurant, screen and daypart.
Campaigns that run themselves
AI agents create your campaigns, localise them to every restaurant and screen, and optimise them from real in-store results. The loop keeps running, so performance keeps improving.
What we measure
Average order value
Upsell take-up
Visit frequency
Promotion uplift
Retail media
Your menu boards are prime screen time. Offer it to drinks and snack brands by daypart and location, and show them the orders it drove.
Package screens by location, daypart and audience.
Closed-loop attribution from screen to till.
Brands reach your audiences without ever receiving the data.
Benefits calculator
Example figures
Restaurants
200
Orders per restaurant per day
850
Orders that take an upsell today
20%
Average upsell value
$4
Assumptions
Uplift in upsell rate from personalised offers
15%
Incremental revenue a year
$7.4M
Conversion today, then with personalisation
20% → 23%
Upsells a year, today
12,410,000
Extra upsells a year
1,861,500
For your team
Launch a promotion to every menu board at once, localised and dayparted automatically.
Menu changes roll out without a site visit, and screens are monitored remotely.
Order-ahead and app customers are recognised and served faster.
Self-hosted in your AWS account, working with the screens and systems you already run.
Built for enterprise
Self-hosted in your VPC and on your domain. Your data stays in your environment.
Any digital signage device, plus your existing app, check-in and data systems through open APIs.
Franchised or company-owned, every restaurant runs from one secure platform with central control.
Questions
No. Personalisation Hub works with any digital signage device, alongside the check-in, app and data systems you already run.
Yes. Update a promotion once and it rolls out to every restaurant, adapted to local dayparts, weather and events.
Start a 30-day free trial on AWS Marketplace and run it in one restaurant. After that it's simply added to your AWS bill, and you can cancel any time.
Try it yourself
Start a 30-day free trial on AWS Marketplace with minimal setup, then simply add it to your AWS bill. Or arrange a demo and we'll walk you through it.
