The display name is what store staff see when a visitor interacts with a screen, so it must say where the screen is: Branch Entrance, Concierge Kiosk, Window Left. You can rename a display from HQ Admin or, for the staff's own store, from Retail Admin. Allow about 1 minute.

Before you begin

In HQ Admin

  1. In the left navigation, select Displays & Devices.
  2. Find the display, filtering by Store Name if the list is long.
  3. Select the display's Name. The Display Details tab opens.
  4. In Display Name, enter the new name.
  5. Select Save Changes.

In Retail Admin

  1. In the left navigation, select Displays & Devices → Manage Displays.
  2. Select Edit.
  3. In the display's row, open the … menu and select View Display Details.
  4. In Display Name, enter the new name.
  5. Select Save Changes.

Verify it worked

The new name appears in the Name column of Displays & Devices in HQ Admin and in the Display column of Manage Displays in Retail Admin.