A concierge kiosk template has 1 menu item: Join the queue. Because the template has a single item, a visitor who scans the kiosk's QR code is redirected to the queue page immediately, without seeing a menu. Allow about 5 minutes.

Before you begin

Steps

  1. In the left navigation, select Platform Admin.
  2. Under Enabled Features, select Mobile Store Sites.
  3. Select Add New Template.
  4. In Template Name, enter a name such as Concierge Kiosk.
  5. In Mobile Header, enter the heading, using + Add Token to insert ${StoreName} if you want the store's name.
  6. Select Add Menu Item.
  7. Select the pre-configured Join the queue menu item.
  8. Check the item's settings, including the states it is shown in, then select Save.
  9. Select Save Changes.
The automatic redirect only happens when no campaigns are running on that display. If a campaign is active on the kiosk, visitors see the campaign carousel and the menu instead.

Verify it worked

The Mobile Store Sites page lists the new template and the template count increases by 1. The template is ready to assign to the kiosk display.

Next step

Assign a different mobile site template to a store, display or zone