Each display has a picture that appears next to it in HQ Admin and on the staff tablet. A photo of the actual screen in its position helps staff recognise it instantly. Allow about 2 minutes.

Before you begin

  • An HQ Admin account with permission to manage displays and devices. Store staff can do the same for their own store's displays from Retail Admin.
  • An image file of the display, ideally a photo taken in store.

Steps

  1. In the left navigation, select Stores / Branches.
  2. In the store's row, select the number of displays. The store's connected displays are listed.
  3. Select the display's Name, for example Concierge Kiosk. The Display Details tab opens with the current picture at the right.
  4. Select Update Picture.
  5. If an image is already shown, select the delete (bin) icon to remove it.
  6. Select Browse and choose the new image file.
  7. Adjust the size and position of the image in the crop frame.
  8. Select Save.

Verify it worked

The new picture appears at the right of the Display Details tab, and as the thumbnail for that display in Displays & Devices → Manage Displays in Retail Admin.

In Retail Admin

Store staff open Displays & Devices → Manage Displays, select the display's details, and select Update Picture next to the thumbnail. The remaining steps are the same.