Personalisation & AI
Triggered campaigns, QR Control, customer and decisioning data, AI models and agents, and proximity personalisation.
What are triggered campaigns? Explanation
Understand what a triggered campaign is, what can trigger it, and how it differs from an on-rotation campaign.
2Update a campaign's interaction settings How-to guide
Set how long a QR Control campaign's pop-up message shows on the visitor's phone and when the display clears the interaction.
3How QR Control works Explanation
QR Control shows a dynamically changing QR code on a connected display; scanning it lets a visitor browse and play that display's QR Control campaigns from their phone.
4Enable QR Control and set the default QR code settings How-to guide
Turn on QR Control so connected displays show a dynamically changing QR code, then enable it on a running campaign so visitors can scan in and play it from their phone.
5Change the QR code size, colour or position on a display How-to guide
Override the default QR Control settings for 1 display so its QR code fits the screen and the content around it.
6Let retail staff activate triggered campaigns How-to guide
Enable the Staff Tablet touch-point so store staff can play a triggered campaign on a display while talking to a visitor.
7Connect a triggered campaign to an AI agent interaction How-to guide
Play a triggered campaign on a display when an AI agent or chatbot recognises a visitor's conversational intent.
8Trigger campaigns from customer or decisioning data How-to guide
Connect your CDP or decisioning platform to the Visitor API and target triggered campaigns on the data it sends.
9Use customer and decisioning data to personalise the store visit Explanation
How visitor data flows from your CDP through the Visitor API to displays, staff tablets and HQ insights during a store visit.
10Connect your mobile app or third-party system to the Visitor API How-to guide
Authenticate your own app or a third-party site with the Visitor API, and pass Store Code and Display ID to it with tokens.
11Connect AI models and providers How-to guide
Register your OpenAI, Google Gen AI and LTX API keys under Platform Admin → AI Models / Integrations so the AI assistant can create campaigns, and set retry behaviour.
12AI agents and skills reference Reference
The AI skills the platform runs when it creates a campaign, what each produces, which model it uses, and the inputs it draws on.
13Enable proximity personalisation with MIST How-to guide
Connect your Juniper MIST account, map stores to MIST sites and displays to zones, so displays personalise as a visitor's phone enters a zone.
14Does computer vision store images of shoppers? FAQ
No — the vision model runs on the player at the edge and only anonymous audience attributes are used to target campaigns.
