The mobile site template marked (DEFAULT) is assigned to every store and display automatically. Define its header and menu items once and every store site uses them. Allow about 10 minutes.

Before you begin

  • An HQ Admin login with access to Platform Admin.
  • The URLs you want to link to, for example your queue, appointments, store finder or offers pages.
  • If you want menu items to appear only while a store is open, each store's opening hours are set. See Update your store's opening hours (Retail Admin).

Open the default template

  1. In the left navigation, select Platform Admin.
  2. Under Enabled Features, select Mobile Store Sites.
  3. In the template list, select the template marked (DEFAULT), for example Mobile App (DEFAULT).
  4. Check the Template Name.
  5. In Mobile Header, enter the heading visitors see. Select + Add Token and insert ${StoreName} so each store shows its own name.
  6. Set Enable QR Code Scanner on if visitors need to scan a display's QR code from inside the site.

Add the menu items

  1. Select Add Menu Item.
  2. Choose a pre-configured item, such as Join the queue, or give the item a name, an icon and the URL it opens.
  3. Choose the schedule: Show 24 hours a day, or only during the store's opening hours.
  4. Tick the states the item is shown in: Show in Away from Store State, Show in Connected Store State, Show in Connected Display State and Show in Connected Website State.
  5. If the destination site refuses to load inside the mobile site, select Open in New Tab. See My mobile site shows a blank page.
  6. Select Save. The item appears in the list with its URL, schedule and states.
  7. Repeat for each menu item, then select Prioritise Menu Order to arrange them.
  8. Select Save Changes.
When a template has only 1 menu item and no campaigns are running on the display, the site loads that item's URL immediately instead of showing a menu. Add at least 2 items to the default template unless you want that redirect.

Verify it worked

On the Mobile Store Sites page, select Preview Mobile Site. The preview shows your header and the menu items you added. Then test on a phone using Test your mobile site.

Next step

Test your mobile site