Add custom menu links (CTA settings) to HQ Admin and Retail Admin
CTA Settings let you add your own links (for example an intranet page or a training site) to the left-hand navigation of HQ Admin, Retail Admin or both. The same page controls whether Retail Admin shows a log-out button and a back-link, and the default profile image for retail staff. Allow about 5 minutes.
Before you begin
- An HQ Admin account with the Admin role.
- The name and full URL of each link you want to add.
- For the profile image, a transparent PNG or JPG of 300 x 300 pixels, 1 MB or smaller.
Add a menu link
- In the left navigation, select Company Settings.
- In the sub-navigation, expand Retail Settings and select CTA Settings.
- Under HQ ADMIN - LEFT HAND NAV MENU or RETAIL ADMIN - LEFT HAND NAV MENU, select + Add Category URL.
- Enter the link text in CTA Name.
- Enter the full URL in Experience URL.
- Select Save Changes.
Set the log-out button, back-link and profile image
- On the same page, select or clear Show Log-out button.
- Select or clear Show/Add a back-link.
- Under Update the Default Profile Image that gets used for your Retail Admin sites, select Update and choose your image.
- Select Save Changes.
Verify it worked
The category count under the section you edited increases and the link appears in the left navigation of HQ Admin or Retail Admin after the page reloads. A retail staff member without a photo shows the new default profile image.
Related
Last updated 17 September 2026