Update your profile photo

By default you are shown as your initials in white on a light grey circle. Upload a photo and visitors see it on their phone when you pick them up from the queue, which helps them recognise you. Takes about a minute.

Before you begin

• A Retail Admin sign-in for your store — see Sign in to the Retail Admin site (no SAML/SSO), or use single sign-on if your organisation has Integrate single sign-on (SAML) for store staff.
• A clear, professional head-and-shoulders photo, saved on the tablet or device you are using. Follow your organisation's guidelines for profile photos.

Steps

1. In the top-right corner of Retail Admin, select your avatar.
2. Select Profile.
3. Next to your current photo or initials, select Update Picture.
4. Choose the photo from your device.
5. Select Save Changes.

Verify it worked

Your photo replaces the initials on the Profile page, in the top-right avatar and on your chip in the STAFF row of the queue page.

Next step

Manage your availability status

Related

• Update your staff profile
• Manage your availability status
• Pick up a visitor from the queue
• Add custom menu links (CTA settings) to HQ Admin and Retail Admin