The store code is the key that ties a store to its Retail Admin staff users and to connected systems such as Google Business Profile and other Internal Systems. You change it on the store's Store Details tab in HQ Admin.

Before you begin

  • An HQ Admin account with the Admin role.
  • The new code, checked against your code scheme so it stays unique across all stores.
  • If you use AEM: the code already updated and published on the matching location in AEM.

Steps

  1. In the left navigation, select Stores / Branches.
  2. Find the store, using the text search under Store Name if the list is long.
  3. Select the store name. The store opens on the Store Details tab.
  4. In Store Code, replace the existing code with the new one. To let the platform create one, select Auto-Generate Code instead.
  5. Select Save Changes.
Store codes are how Retail Admin staff users are associated with their store and how the platform matches stores in connected systems. After changing a code, check that the same code is used in your retail-staff-user upload and in Google Business Profile.

Verify it worked

The Stores / Branches list shows the new value in the Store Code column for that store. Use the copy icon next to it to paste the code into other systems.