A store's name appears on its mobile store site, in the SMS and email messages the platform sends (as the ${StoreName} token) and in the Retail Admin site its staff use. You change it on the store's Store Details tab in HQ Admin. Keep the brand out of the name: the platform already adds Brand Name wherever both are shown.

Before you begin

  • An HQ Admin account with the Admin role.

Steps

  1. In the left navigation, select Stores / Branches.
  2. Find the store, using the text search under Store Name if the list is long.
  3. Select the store name. The store opens on the Store Details tab.
  4. In Store Name, enter the new name, for example Bondi Junction.
  5. Select Save Changes.
If the store's Synchronise Store/Opening-Hour Data with Google Business Profiles feature is on, the new name reaches Google after the next synchronisation.

Verify it worked

The page title and the breadcrumb show the new name, and the Stores / Branches list shows it in the Store Name column.