Every external platform or system that talks to Personalisation Hub — Google Business Profile, Adobe Experience Manager (AEM), kiosk players, your mobile app through the Visitor API — authenticates with its own Secret/Token. Create one per integration under API Authentication. Allow about 2 minutes per token.

Before you begin

  • An HQ Admin account with the Admin role.
  • A list of the external platforms you plan to connect. If you intend to connect several, create all their tokens now.

Steps

  1. In the left navigation, select Platform Admin.
  2. Under Enabled Features, select API Authentication.
  3. Select Add New Platform.
  4. In Platform Name, enter a descriptive name — for example Google Business Profile or AEM & Kiosk Players.
  5. Select the copy icon next to the generated Secret/Token and store the value somewhere secure, such as your organisation's password manager.
  6. Select Save.
Do not delete the row named Digital Signage (Do Not Delete). The platform's own displays authenticate with it.

Verify it worked

The table lists your new Platform Name with its Secret/Token masked, the eye icon reveals the value, and the count of Connected Platforms / Systems at the top of the page has increased by 1.

Remove a token

To revoke an integration's access, select the trash icon on its row. Any system still using that token loses access immediately.

Next step

Back up your Google Business Profile data — if you are connecting Google Business Profile.