Before you synchronise stores with Google Business Profile, download a copy of every listing from Google. If a synchronisation changes data you did not expect, you can restore it from this file. Allow about 5 minutes.

Before you begin

  • The Google account authorised to manage your organisation's Business Profile listings.
  • A secure place to keep the download, alongside your other store-data backups.

Steps

  1. Sign in to Google Business Profile Manager with your organisation's authorised account.
  2. In the list of businesses, select the select-all checkbox.

    Check that every store is selected, including any on further pages.

  3. Select the Actions menu at the top of the table.
  4. Select Download, then Locations.
  5. Choose the store data you want to include and the file format.
  6. Select Download.
  7. Save the file in your secure backup location.
Google's interface changes from time to time. If the menu names differ, look for the option that exports or downloads your locations.

Verify it worked

The downloaded file opens and contains 1 row per store, matching the number of listings in your Google account.

Next step

Connect the platform to Google Business Profile