Appointment Bookings

Letting customers book a time to visit, click & collect, and check in without queueing.

1

Enable appointment bookings How-to guide

Turn on appointments platform-wide, enable them for each store and check your reason-for-visit list so customers can book a time instead of queueing.

2

Appointment template settings reference Reference

Every setting on an Appointment Template in Platform Admin, with its default value and what it controls.

3

Set appointment slots per store and per day How-to guide

Set how many appointments a store accepts per timeslot on each weekday and on public holidays, from Retail Admin or HQ Admin.

4

Block out dates and times for appointments How-to guide

Stop customers booking appointments on chosen dates or times by enabling calendar blocking and adding one-off or recurring calendar blocks.

5

Appointment SMS and email notifications Reference

The SMS and email messages the platform sends to customers about their appointments, when each is sent, and the retry and sender settings behind them.

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