Pubs & Hospitality
From lunch to the big game, Personalisation Hub matches every screen, booking and offer to the room and to each guest, so they book, stay longer, add to their order and come back.
30 days free, then billed through your AWS account.
Live in store
Localisation data
Store context, live: time, weather, stock
Time
Store calendar
Sat 2:55pm · kick-off at 3
Weather
Weather feed
Sunny · 21°C
Stock
Inventory
Match-day bundles · ready
Personalisation data
Your own first-party data, from your systems
Customer status
Your CRM
New to venue
Profile
Your CDP
Sports fan · books for big games, groups of four
Next best action
Your decisioning engine
Upsell · match-day bundle for the table
Recognised via booking check-in
From your CDP, CRM and decisioning. Stays in your cloud.
Personalisation Hub
Picks the next best experience
yourbrand.com
For you
Kick-off at 3.
Match-day bundle for the table, $35.
Shop now
Venue website
For you
Welcome in. Order the match-day bundle for your table, $35.
View offer
Venue app
Kick-off at 3.
Match-day bundle for the table, $35.
Entrance screen
Match day · Bundle for the table $35
Bar screen
At a glance
Personalisation Hub is a self-hosted personalisation platform that helps pubs and hospitality venues grow revenue per head, fill quiet periods and bring guests back. It combines live store context (time, weather, stock) with your own customer data from your CDP, CRM, loyalty and decisioning systems, and uses it to personalise venue website, venue app, entrance screen and bar screen in real time. Results are measured from screen to sale, and everything runs in your own AWS account.
Best for
Pubs, bars and hospitality venues
Outcomes
Revenue per head, Bookings, Quiet-period covers, Repeat visits
Touchpoints
Venue website, Venue app, Entrance screen, Bar screen
Data used
Time, weather and stock, plus your own CDP, CRM, loyalty and decisioning data
Deployment
Self-hosted in your own AWS account (VPC) and on your own domain
Devices
Any digital signage device, alongside your existing app and systems
Try it
30-day free trial on AWS Marketplace, then billed through your AWS account
The outcome
Higher revenue per head, fuller quiet periods and more guests who come back.
Programme every venue's screens from one place, with fixtures, events and menus localised automatically.
Show the right offer at the right moment, from match-day bundles to share plates and Sunday lunch, so every guest spends a little more.
Guest, booking and loyalty data stay in your own cloud.
The visit, personalised
1
Venue site and app
Each venue's site shows what's on today, with bookings built in.
More bookings.
2
Check-in and waitlist
Booked guests check in on arrival and walk-ins join a virtual waitlist.
No crowd at the door.
3
Venue and bar screens
Screens follow the session, from lunch to the game and late, with offers matched to who's in.
Higher revenue per head.
4
Screens with dynamic QR
Guests scan to book the next fixture, event or Sunday lunch.
Return visits.
Start with what you need
Most teams start with one capability. Each one connects to the rest of the platform.
Table bookings and a virtual waitlist for walk-ins.
Explore queue management
Screens that follow the room, from lunch to the late session.
Explore digital signage
Booked guests check in on arrival and are seated faster.
Explore store sites
Revenue per head, busy periods and campaign results by venue and screen.
Campaigns that run themselves
AI agents create your campaigns, localise them to every venue and screen, and optimise them from real in-store results. The loop keeps running, so performance keeps improving.
What we measure
Revenue per head
Bookings
Quiet-period covers
Repeat visits
Benefits calculator
Example figures
Venues
50
Guests per venue per day
200
Average revenue per head
$45
Assumptions
Uplift in revenue per head from personalised offers
10%
Incremental revenue a year
$16.4M
Revenue per head today, then with personalisation
$45.00 → $49.50
Guests a year
3,650,000
Revenue a year today
$164.3M
For your team
Promote events, fixtures and menus across every venue, localised automatically.
Bookings and waitlists run themselves, and screens update without staff effort.
Venue sites, bookings and the app join up with what guests see in the venue.
Self-hosted in your AWS account, connected to your existing systems through APIs.
Built for enterprise
Self-hosted in your VPC and on your domain. Your data stays in your environment.
Any digital signage device, plus your existing app, check-in and data systems through open APIs.
Use the built-in bookings and waitlist, or connect the systems you already run.
Questions
No. Personalisation Hub works with any digital signage device, alongside the check-in, app and data systems you already run.
Use the built-in bookings and waitlist, or connect your existing system through APIs so check-in and screens stay in sync.
Start a 30-day free trial on AWS Marketplace and run it in one venue. After that it's simply added to your AWS bill, and you can cancel any time.
Try it yourself
Start a 30-day free trial on AWS Marketplace with minimal setup, then simply add it to your AWS bill. Or arrange a demo and we'll walk you through it.
