(Context-Aware) Store Sites
By embedding Store-Sites into your Mobile App allows you to seamlessly connect your customer’s journey as they walk into your retail store/branch.
These Store-Sites support an enhanced store locator, store details, typical wait times, ability to book an appointment & a seamless check-in process on arrival.
Store-Sites are contextual, they dynamically change based on a customer’s location (e.g. away from a store OR based on a customer’s location within a store).
Introduce a Mobile-Store-Site that provides Store Visitors with the Necessary Tools & Information to make their Store Visit a more memorable one (e.g. Directions to the Front Door).
As Customers arrive In-Store, the Mobile-Sites update into ‘Store-Mode’ & can change depending on which Aisle/Section of the Store a Customer is in.
Integrate Store-Sites into Your Mobile App to seamlessly leverage any Customer Data to Personalise Customer’s Retail Experiences as they walk past/through Your Stores.
Mobile-Store-Sites allow Brands to Influence Purchase Decisions by Personalising Campaigns presented to Customers before they arrive in-store.
Store Sites allow Brands to:
The Personalisation Hub Platform ensures that you are able to Continually Improve NPS, Maximise Revenue & Reduce Operational Costs.
Own the Relationship with Customers once a Purchase Decision has been made.
Support a Differentiated Experience that re-enforces a Customers Purchase decision.
Leverage available Customer Insights/Intent to Maximise Up/Cross-Sell Opportunities
Influence Your Customer’s Purchase Decisions before they reach the Store.
Integrate A.I/Chatbot to Resolve any Enquires prior to a Customer’s Store Visit.
Reduce Average Handling Time In-Store & Support Ongoing Optimisation of Your Retail CX.
Support a Seamless Check-In Experience when Customer’s Arrive in a Retail Store.
Ability to Synchronise Interaction & Transaction data across all Channels (including Physical Retail ) to better understand & Optimise Your Return on Marketing Investments (ROMI).
Once a Customer has Checked-Into a Store, the Mobile Store Site Shifts into Store (Shopping) Mode.
Mobile CX updates to provide Customer’s with Tools that make their Shopping Experience a more Interactive one.
Update a Customer’s CX based on the Aisle/Section of the Store that they are standing in.
Support Hyper-Localised Experiences that can be Synchronised with Local Retail Displays, to Drive Impulse Purchases
Define the Mobile Store Site Experience presented to Users when they are not currently in Your Store.
Take Ownership of the Customer Relationship from Google Local Search or Your Store Finder, until they walk through the front door of Your Store.
Leverage Up/Cross Sell Opportunities, Provide Loyalty Discounts/Offers & Continually Re-enforce their Purchase Decision.
Customers have several Options to Check-In to your Store (Beacons, QR Codes, etc) on Arrival.
Once Checked-In the Mobile Store Site shifts into Store (Shopping) Mode. Update their Experience to provide them with the necessary tools/info to differentiate Your Shopping Experience.
Allow Customers to Connect-to & Interact with Retail Displays as they Walk through Your Store. Leverage Customer Interactions/Insights to further Personalise their Shopping Experience in Every Aisle/Section.
Create Meaningful Brand Engagement Opportunities that Maximise Conversion.
Better Understand Customer Behaviour across every Retail Store. Leverage these Insights to Continually Refine & Improve Brand/Advertiser Engagement Opportunities.
The Personalisation Hub Platform allows Brands to see what’s happening & Continually Maximise Revenue, Improve NPS & Decrease Operational Costs.
30-Day Free Trial, cancel any time. Simply Add to Your AWS Bill (below pricing is $USD).
Platform Pricing is negotiable for Clients with Large Numbers of Stores/Displays & for a Longer Commitment Term.
The Personalisation Hub Platform ensures that Enterprise Clients can support Localised & Personalised Experiences in their physical retail stores/branches. The Platform allows Brand’s to seamlessly connect their App/Website CX with their Retail/Branch Experiences, resulting in Higher Revenue, Reduced Handling-Time & Improved NPS.
Platform Features
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