Personalise | Digital Signage

Connect, Personalise & Maximise Revenue Delivered by Screens in-store

Connect with shoppers in real time, inside your stores. Turn displays into dynamic media channels, not just signage

In-store screens shouldn’t just broadcast messages -> they should deliver experiences that feel as personal and relevant as your website.

Personalisation Hub bridges the gap between onsite and physical stores, giving brands and retailers the ability to:

  • Target shoppers at the moment they shop

  • Serve personalised messaging tied to first-party data

  • Drive revenue from screens in-store

  • Gain closed-loop attribution across online + offline

We make your in-store experience as dynamic, measurable and revenue-driven as your ecommerce channels.

Seamlessly Localise & Personalise Displays in-store

Digital Signage Features

Automated Scheduling

Configure content scheduling rules once (by time of day, location, audience segment or based on whether a store is open/closed)

Let the platform automatically execute. No manual content reshuffles.

Dynamic & Contextual Content Integration

Leverage local data in real-time -> weather, traffic, live scores, social feeds.

Weave into displays so content is always relevant, fresh and responsive to context.

Personalised versus Programmatic

Full control over Ad slot inventory, control whether to present own versus paid campaigns, ensuring maximum relevance.

Unlock previously inaccessible demand and let third-party advertisers bid dynamically.

Centralised Real-Time Monitoring & Health Dashboard

Oversee the health, status and performance of your entire screen network from a single pane of glass, with alerts, diagnostics and campaign performance metrics in real time.

1. Automated Scheduling & Smart Rules

  • Define your campaign rules once (e.g. by time of day, location, footfall, queueing data, age, gender or purchase intent) and let the platform manage the rest

  • Automatically adjust campaign playback based on store hours (open/closed), local events or real-time store insights (local stock inventory)

  • Create dedicated AI (Retail) Agents that dynamically control campaign playback (on signage or electronic store shelves) and continually optimise store performance

2. Dynamic, Contextual Content

  • Seamlessly leverage live data: weather, news, traffic, sports scores, inventory changes -> to keep messaging fresh and relevant

  • Trigger creative variations when customers enter specific store zones/aisles, based on a recent web-page view or their purchase intent

  • Keep content engaging and never stale

3. Real-Time Monitoring & Health Dashboard

  • Pick up store network issues in real-time
  • View the status, health and performance of every display in your network at a glance
  • Offline notification alerts and ability auto-resolve common playback issues
  • Get proof of play, campaign logs and reporting down to an individual device level

4. Seamless Audience Targeting & 1:1 Personalisation

  • Identify in-store customers via check-in, mobile app, BLE, QR Codes, virtual queueing, appointment booking or anonymously using computer vision (running at the edge)

  • Leverage your first-party data to fine-tune who sees what

  • Ensure campaigns respond dynamically as customers move through your stores

5. Offline and Edge Resilience

  • Displays continue to operate (and serve targeted content) even when network connectivity drops out

  • Campaign assets are cached locally, with logic to trigger cached at the edge

  • Minimal risk of blank screens or stale content

6. Flexible Layouts & Multi-Zone Design

  • Use a WYSIWYG editor to split screens into multiple zones (split an extended LED display into 3 distinct zones)

  • Define phantom-zones/hidden-areas for specific displays

  • Support any custom resolution, orientation, ratio or display type

7. New Revenue Streams via Programmatic Monetisation

  • Open your ad inventory to programmatic platforms and let external demand bid for it

  • Monetise unused screen capacity with external advertisers

  • Introduce new experiential in-store brand activations that can be dynamically updated

  • Provide suppliers/advertisers access to your retail audience in real time

8. White-Label, Secure Player & Self-Hosted Control

  • Uses your organisation’s own branding, from the web interface to every player

  • The platform is hosted in your own Virtual Private Cloud (VPC), behind your organisation’s own security infrastructure

  • Securely leverage your customer data and internal Agentic AI solutions

  • Maintain full control over data, compliance and governance

 
 
 
 
30 Day Free Trial, then simply add to your AWS Bill

From Campaign Brief to Playback In-Store

support enhanced, personalised AI Agent experiences

Campaign Creation

Start by working with your AI Agent on a campaign brief (product/offer, objective, target audience)

Platform supports MCP so can be seamlessly integrated into your Agentic workflows.

Personalised Interactions

Touchpoint Selection

Choose which touchpoints and displays the campaign will run on

Optionally use triggered or contextual modes (e.g. QR control, staff-initiated overrides)

Audience Targeting & Scheduling

Define your audience targeting rules (by store/location, based on queueing/appointment data or connected customer data)

Add required schedule(s), including full day parting support and advanced scheduling rules (e.g. based on local store opening/closing hours)

Monitoring & Feedback Loop

Track proof of play, engagement and device health in real time

Use performance data to re-prioritise creatives, adjusts scheduling and continually optimise campaign performance

Attribution & Reporting

Connect in-store engagement to online and mobile campaign metrics

Deliver transparent playback and performance reports for internal and advertiser use

Ongoing Optimisation

Campaign Optimisation: Auto-refine creative and messaging based on in-store transactions

Engagement Optimisation: Adapt in-store experiences focused on maximising customer engagement

Partner Seamlessly with Your Existing Suppliers

Whether you’re collaborating with your trusted retail or workplace design partners, our consultants can help you unlock the full potential of Tech, AI and Personalisation to jointly elevate your retail experience.

If you already work with a vendor managing your digital signage network, we’ll train and support their team once the platform is installed -> from launching an initial proof of concept to scaling a full national rollout of your Personalisation in Retail program.

 
 
 
Delivering Personalisation in Retail

Flexible Subscription

30-Day Free Trial, cancel any time. Simply Add to Your AWS Bill (below pricing is $USD).

Billed Annually Save 20%

Base Platform License

Launch localised & personalised campaigns from a single platform
$ 5k
/instance/month
  • Localise & Personalise Website & Mobile App (low traffic sites)
  • AI-Powered Campaign Ideation, Planning & Briefing* (see note below)
  • AI-Powered Campaign Creation* (see note below)

GOLD Subscription

Bridge the gap between your online & in-store experiences
$ 99
/store/month
  • Virtual Queue Management
  • Appointment Bookings
  • Support In-Store Attribution
  • Enhanced Retail Insights

PLATINUM Subscription

Target Campaigns on digital signage in-store
$ 99
/display/month
  • Localise Campaigns on Digital Signage
  • Personalise Campaigns on Digital Signage
  • AI Powered Campaign Optimisation* (see note below)

* Experiential AI customers only (contact team to see if spaces are still available)

Platform Pricing is negotiable for clients with High Traffic Apps/Websites, Large Numbers of Stores/Displays & for Longer Commitment Terms.

Arrange a Demo

Enterprise Personalisation Platform