Accurate Retail Data across Every Touchpoint

(Enhanced) Store Locator

Provide Store Visitors with Accurate Retail Data (e.g. Store Opening Hours) across Every Touch-Point, including Google, Your Organisation’s Mobile-App & Website (using a Fully Customisable Store Locator).

Support a Single-Source of Truth for Retail Data, shared with internal systems, using Enterprise Grade APIs.

The Platform’s (Enhanced) Store Locator Capability allows Brands to Seamlessly Connect their Mobile-App & Website Interactions with their Retail Experiences.

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(Enhanced) Store Finder
How would you Rate your Current Store Finder?
Benefits

How would you Rate your Current Store Locator?

For many Brands, their Store Locator is a bit of an after-thought. It provides customers with no more information than what they can already get from Google Maps.

At the same time, you’ve reached a Critical Moment in a Customer’s Journey (where they have most likely decided to Purchase a Product/Service from you).

Do you take ownership of this Relationship (once a Purchase Decision has been made) OR do you leave Securing the Final Transaction to chance?

Benefits

Connecting Digital CX to Bricks & Mortar Retail

The (Enhanced) Store Locator allows Customers to better plan their Store Visit & then seamlessly connects their past Digital Interactions with their Retail Visit.

Connecting Online & Offline Experiences


The Personalisation Hub Platform ensures that Brands are able to Continually Improve NPS, Maximise Revenue & Reduce Operational Costs.

Connecting Digital CX to Bricks & Mortar Retail
Key Features

Store Locator Features

Accurate Retail Data

Increase customer satisfaction by ensuring accurate data for all your Retail Stores.

Establish a single source of truth that gets continually validated by front-line staff.

api

Enterprise Grade APIs

Expose Retail Data, through Enterprise Grade APIs to other internal systems.

Connect the Platform to your organisation’s API Gateway & ensure dependent systems are always running on accurate Retail Data.

Fully Customisable

Customise the look & feel of your store locator experience, on your website & mobile app. Tailor interfaces to match your Brand.

Platform runs on your own 1st party data & therefore allows you to seamlessly connect your online & offline CX.

Connected Retail CX

Support a Seamless cross-channel shopping experience. Ability to Synchronise Interaction & Transaction data across all Channels (including Physical Retail ) to better understand & Optimise Your Return on Marketing Investments (ROMI).

Own the Relationship

Once a Customer has selected to Purchase your Product(s), make sure that you take ownership of their Experience until you have finalised the Transaction. Purchase Intent increases the Value of these Prospects to Advertisers (i.e. Your Competitors).

Personalised Experience

Customer’s typical research Products on a Brand’s Website, before they visit a Retail Store to finalise their Purchase.
Leverage all available Visitor Insights to Increase NPS, Maximise Revenue & Reduce Operational Costs.

How It Works

Connecting Online & Offline CX

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1. Ensure Accurate Retail Data
Establish a Single-Source of Truth for your Retail Data, to ensure data is accurate & continually validated.

Leverage the Latest Cloud Technologies to Seamlessly Synchronise Retail Data across all customer touch-points (including Google).

If a Customer Turns up to a ‘CLOSED’ Store, No Level of Personalisation is going to Win Them Over...
Ensure Accurate Retail Data
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2. Enhanced Store Locator CX
Uplift your Existing Store Locator & ensure that you provide Customers with the information required to support a Differentiated Experience.

Leverage Other Platform features/data to support a seamless Customer Experience (e.g. Estimated Wait Times, Ability to Book an Appointment, open a Context Aware Mobile Site/App).
Enhanced Store Finder CX
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3. Associate Session/Interaction Data to Their Retail Visit
Leverage a Store Visitor’s Digital Interaction Data to Drive Substantially More Revenue in Physical Retail.



Ensure that you are able to Seamlessly Connect their Journey when they walk into one of your Retail Stores.
Seamless Check-In on Arrival
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4. Leverage Relevant Customer Insights/Data
Provide Retail Staff with relevant Customer Insights that guarantees customer satisfaction & maximises sales opportunities. From a customer’s purchase history through to sophisticated A.I. models used to accurately determine their intent (sales & service).

Where you don’t secure the sale, activate relevant re-targeting campaigns & ensure your product/brand remains top-of-mind.
Leverage Relevant Customer Insights/Data
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Runs on ChromeOS
AEM Integration
MIST Virtual Beaconing in Retail
Google Business Profile Sync
Unity AR - Virtual Try On
Available in AWS Marketplace

Flexible Subscription

30-Day Free Trial, cancel any time. Simply Add to Your AWS Bill (below pricing is $USD).

Billed Annually Save 20%

Base Platform License

Free Trial Covers Base Platform License & includes both GOLD & PLATINUM Subscriptions
$ 5k
/instance/month
  • First 30 Days Free
  • Platform Self-Hosted (runs on 1st Party Data)
  • Limited Time Offer: Extended Free Trial available (see details in Form below)

GOLD Subscription

Establish a Single Source of Truth for Retail Data Management & Start Connecting App/Website CX to Retail.
$ 99
/store/month
  • Queue Management
  • Appointment Bookings
  • Store Locator & Mobile Store Sites
  • Retail CX Insights/Analytics

PLATINUM Subscription

Once Your Retail Data is under control, Connect any of your Retail Displays/Tablets to the Platform
$ 99
/display/month
  • Localise Campaigns (Geo-Targeting)
  • Personalise Retail Experiences (Leverage CDP/Decisioning Data)
  • Interact & Engage with Any Retail Displays/Tablets

Platform Pricing is negotiable for Clients with Large Numbers of Stores/Displays & for a Longer Commitment Term.

Request a Quote Today

Request an Extended Free Trial

For a Limited Time we are offering Brands that are willing to work with us (on Public Case-Studies) an Extended Free Trial.

If this is of interest, please Contact Us using the Form below.