🔗 4. CX & Creative

Building Personalised Web Experiences in Real-Time

As our inboxes get flooded with AI generated messaging, sending out personalised emails/text messages will no longer be enough. In my last post I covered Models. To support real-time experiences → an output from a model without an associated experience will show customers a default experience (i.e. it’s pointless). Let’s go through an unauthenticated customer […]