Personalisation in Retail
Convert/Upsell XX% additional customers/store/day
The Personalisation Hub Platform allows Enterprise Clients to Seamlessly Identify & Connect Journeys as Customers walk past/into Bricks & Mortar Retail Stores.
Brands can leverage any Customer Data (Intent, Purchase History, Product Holdings, Web Browsing) to support Campaign Targeting & Hyper-Personalised Retail Experiences.
The Platform ensures Client’s Maximise Revenue, Reduce Operating Costs & are able to Deliver Truly Differentiated Retail Experiences.
Identify Store Visitors > Leverage the Personalisation Hub Platform to Seamlessly Identify Customers as they walk past/into Your Retail Stores (e.g. using Beacons, Virtual Queueing or Appointment Bookings).
Activate Customer/Decisioning Data in Retail > Once Identified, Retrieve any relevant Customer/Decisioning/Intent Data from Connected Platforms (e.g. Salesforce, Pega or calling one of Your Custom Intent Models).
Personalisation Hub provides Brands with the ability to Seamlessly Connect & Utilise their own 1st Party Data to Personalise Customer Experiences in Retail.
Personalisation Hub is the only Platform to Support Personalisation in Retail (end-to-end):
(The Team are constantly adding New Retail Personalisation Capabilities that ensure Our Clients stay light-years ahead of their Competitors)
Seamlessly Localise & Personalise Campaigns from a Single, Centralised Platform.
Co-ordinating ‘Default’ vs ‘Localised’ vs ‘Personalised’ Campaigns based on available Data/Insights.
Leverage Mobile-App/Website Interactions to drive More Personalised Retail Experiences.
Feed Retail Interaction Data back into Customer/Decisioning Platforms to support a Consistent Cross-Channel CX.
Trigger Personalised Campaigns (in Real-Time) within Your Mobile-App, on Staff Tablets or on Displays/Devices in Your Physical Retail Stores
Maximise Revenue by promoting Campaigns/Offers where they matter most (at Point of Purchase).
Leverage A.I. & Decisioning Solutions to provide Retail Staff with Offers/Insights that Maximise Up/Cross-Sell Opportunities.
Ensure a Personal, Human-Touch within All Your Bricks & Mortar Retail Stores.
Personalise Campaigns/Ads presented on Digital Signage OR within Your Retail Media Network (in Physical Stores) based on Your Own 1st Party Data.
Continually Optimise Campaign/Ad Targeting in Physical Retail based on Real-World Insights.
Platform is self-hosted & runs on Our Client’s Own-Domains (1st Party Data) ensuring that Any Customer Data can be used for Campaign/Ad Targeting.
Platform was designed to support Personalisation after the Deprecation of 3rd Party Cookies.
Finally Deliver the Personalised, Cross-Channel Experience that you’ve been dreaming about for years.
The Personalisation Hub Team has spent the past 5 years solving How Brands can seamlessly support Personalisation in Physical Retail.
Ensuring that Brands can leverage their own First Party Data & Mobile-App/Website Interactions in Bricks & Mortar Retail.
Leverage the (Enhanced) Store-Finder Feature to Connect (Unauthenticated) Website Interactions with a Subsequent Retail Visit.
Embed the (Context-Aware) Store-Sites into your Mobile-App to Seamlessly Leverage Customer Data as they walk past/through Your Retail Store.
Enable Retail Queueing/Appointments to Leverage Customer Intent/Insights on Retail Signage Displays &/OR Surface these on Staff Tablets when Customers are Picked-Up from the Queue OR for their Appointment.
80% of Prospects Visit Your website before finalising their Purchase in a Retail Store. Leverage these Insights to Secure the Sale & Maximise Up/Cross-Sell Revenue.
Leverage Your Own 1st Party Customer/Decisioning Data in Retail to Drive more Targeted Campaigns/Offers.
Maximise the ROI/ROMI from Your existing Initiatives/Programs.
Better Understand Real-World Customer Behaviour within every Retail Store. Leverage these Insights to Continually Refine & Improve Your Retail Experience(s).
The Personalisation Hub Platform allows Brands to see what’s happening & Continually Maximise Revenue, Improve NPS & Decrease Operational Costs.
30-Day Free Trial, cancel any time. Simply Add to Your AWS Bill (below pricing is $USD).
Platform Pricing is negotiable for Clients with Large Numbers of Stores/Displays & for a Longer Commitment Term.
The Personalisation Hub Platform ensures that Enterprise Clients can support Localised & Personalised Experiences in their physical retail stores/branches. The Platform allows Brand’s to seamlessly connect their App/Website CX with their Retail/Branch Experiences, resulting in Higher Revenue, Reduced Handling-Time & Improved NPS.
Platform Features
Need Help?
Subscribe to Our Newsletter
Keep up to date on all things Localisation, Personalisation & the world of Retail Media Networks
