World-Leading Personalisation Platform for Bricks & Mortar Retail
Personalisation Platform trusted by Leading Brands to seamlessly Connect their Mobile-App/Website CX with their Physical Retail Experiences. Ensuring our Enterprise Clients are able to present Personalised Campaigns/Offers as Customers walk past/into Retail.
About Us
Personalisation Hub is an Enterprise Personalisation Platform, that is Self-Hosted & runs on 1st Party Data. The Platform is designed to support Personalised Customer Experiences, after the deprecation of 3rd Party Cookies.
Personalisation Hub is the only Platform (in the world), Focused on supporting Personalisation in Retail (end-to-end). Our Objective is Ensuring that Retail Brands can Continually Optimise their Customer’s Journey, from Pre-Store Visit > Store Check-In > White-Glove Hand-Over to Staff > Post Visit Follow-Up & beyond.
Customers can find a Brand’s Closest Store, Book an Appointment Online or Join a Virtual Queue on Arrival. The Platform ensures a seamless Store Check-In & supports Retail Staff offering that Personal Touch (by surfacing relevant Customer Interactions & Insights at Point of Sale).
What is Personalisation in Retail?
Personalisation in Retail is the process of Identifying & Leveraging any data that you have on a Customer, to Personalise their Experience as they walk past/into a Bricks & Mortar Retail Store.
Customers receive a Consistent Experience, as they move between Touch-Points & Brands Maximise Revenue, Reduce Operational Costs (Handling Time) & Support a Truly Differentiated Customer Experience.
Why Personalisation Hub?
Connected CX
(in Retail Stores)
Platform is self-hosted by clients in their own Cloud environments. This ensures that it runs on their own domain & generates/uses 1st Party Data. This allows Brands to support Connected Retail Experiences synchronised with their Mobile App & Website CX.
Single Platform
(Totally Integrated Solution)
Designed & Built from the Ground-Up to ensure Brands can support Contextual, Localised & Personalised Experiences when Visitors are arriving & dealing with their Retail Stores.
Simple to Set-Up & Use
(Time to Value)
Seamless install into your Own Cloud Environment (via AWS Marketplace).
After the Free Trial, Simply Add the Platform Subscription Fees to your Company's AWS Bill (once your Free Trial comes to an end).
Store Analytics & Insights
Our Objective is to Create a Digital Twin of each of our Client’s Retail Stores so that we can continually Optimise Visitor & Staff Experiences in Real-Time.
Visitor Experience Optimisation
Personalised customer recommendations & experiences
Staff Experience Optimisation
Surface Relevant Customer Insights at Point of Sale
Improved Geo-Targeting
Local Insights driving adaptive local campaigns & promotions
Display / Campaign Monitoring
Ensure Displays are Online & the Correct Campaigns are Always Playing
Supported Integrations
Choreograph your Customer’s Retail Experiences like an A.I. Powered Conductor.
The Personalisation Hub Platform supports a number of Integrations.
(additional integrations can be added as required)
CDP / CRM Data
CMS Platforms
Decisioning / A.I. Platforms
Store Music
Chatbot / Virtual Assistants
In-Store Beacons
Built For Enterprise
Using the latest Cloud Technologies, Highly-Scalable & Fully redundant architecture. The Platform is designed (from the Ground-Up) for Enterprise Clients.
As the Platform is Self-Hosted, it sits behind your Existing Security / Privacy / Compliance Infrastructure
Try Before you Buy: Run a Free Internal Demo or a POC in one of your Retail Stores. Then Simply Add the Platform Subscription to Your AWS Bill once you have executive buy-in & are Ready to Scale.
Flexible Subscription
30-Day Free Trial, cancel any time. Simply Add to Your AWS Bill (below pricing is $USD).
Billed Annually Save 20%
Base Platform License
Free Trial Covers Base Platform License & includes both GOLD & PLATINUM Subscriptions-
First 30 Days Free
-
Platform Self-Hosted (runs on 1st Party Data)
-
Limited Time Offer: Extended Free Trial available (see details in Form below)
GOLD Subscription
Establish a Single Source of Truth for Retail Data Management & Start Connecting App/Website CX to Retail.-
Queue Management
-
Appointment Bookings
-
Store Locator & Mobile Store Sites
-
Retail CX Insights/Analytics
PLATINUM Subscription
Once Your Retail Data is under control, Connect any of your Retail Displays/Tablets to the Platform-
Localise Campaigns (Geo-Targeting)
-
Personalise Retail Experiences (Leverage CDP/Decisioning Data)
-
Interact & Engage with Any Retail Displays/Tablets
Platform Pricing is negotiable for Clients with Large Numbers of Stores/Displays & for a Longer Commitment Term.
Request an Extended Free Trial
For a Limited Time we are offering Brands that are willing to work with us (on Public Case-Studies) an Extended Free Trial.
If this is of interest, please Contact Us using the Form below.
