# Personalisation & AI

> Triggered campaigns, QR Control, customer and decisioning data, AI models and agents, and proximity personalisation.

Part of the [Personalisation Hub Help Centre](https://personalisationhub.com/support-centre/?format=md).

- [What are triggered campaigns?](https://personalisationhub.com/support-centre/personalisation-and-ai/what-are-triggered-campaigns/?format=md): Understand what a triggered campaign is, what can trigger it, and how it differs from an on-rotation campaign.
- [Update a campaign's interaction settings](https://personalisationhub.com/support-centre/personalisation-and-ai/update-a-campaigns-interaction-settings/?format=md): Set how long a QR Control campaign's pop-up message shows on the visitor's phone and when the display clears the interaction.
- [How QR Control works](https://personalisationhub.com/support-centre/personalisation-and-ai/how-qr-control-works/?format=md): QR Control shows a dynamically changing QR code on a connected display; scanning it lets a visitor browse and play that display's QR Control campaigns from their phone.
- [Enable QR Control and set the default QR code settings](https://personalisationhub.com/support-centre/personalisation-and-ai/enable-qr-control-and-set-the-default-qr-code-settings/?format=md): Turn on QR Control so connected displays show a dynamically changing QR code, then enable it on a running campaign so visitors can scan in and play it from their phone.
- [Change the QR code size, colour or position on a display](https://personalisationhub.com/support-centre/personalisation-and-ai/change-the-qr-code-size-colour-or-position-on-a-display/?format=md): Override the default QR Control settings for 1 display so its QR code fits the screen and the content around it.
- [Let retail staff activate triggered campaigns](https://personalisationhub.com/support-centre/personalisation-and-ai/let-retail-staff-activate-triggered-campaigns/?format=md): Enable the Staff Tablet touch-point so store staff can play a triggered campaign on a display while talking to a visitor.
- [Connect a triggered campaign to an AI agent interaction](https://personalisationhub.com/support-centre/personalisation-and-ai/connect-a-triggered-campaign-to-an-ai-agent-interaction/?format=md): Play a triggered campaign on a display when an AI agent or chatbot recognises a visitor's conversational intent.
- [Trigger campaigns from customer or decisioning data](https://personalisationhub.com/support-centre/personalisation-and-ai/trigger-campaigns-from-customer-or-decisioning-data/?format=md): Connect your CDP or decisioning platform to the Visitor API and target triggered campaigns on the data it sends.
- [Use customer and decisioning data to personalise the store visit](https://personalisationhub.com/support-centre/personalisation-and-ai/use-customer-and-decisioning-data-to-personalise-the-store-visit/?format=md): How visitor data flows from your CDP through the Visitor API to displays, staff tablets and HQ insights during a store visit.
- [Connect your mobile app or third-party system to the Visitor API](https://personalisationhub.com/support-centre/personalisation-and-ai/connect-your-mobile-app-or-third-party-system-to-the-visitor-api/?format=md): Authenticate your own app or a third-party site with the Visitor API, and pass Store Code and Display ID to it with tokens.
- [Connect AI models and providers](https://personalisationhub.com/support-centre/personalisation-and-ai/connect-ai-models-and-providers/?format=md): Register your OpenAI, Google Gen AI and LTX API keys under Platform Admin → AI Models / Integrations so the AI assistant can create campaigns, and set retry behaviour.
- [AI agents and skills reference](https://personalisationhub.com/support-centre/personalisation-and-ai/ai-agents-and-skills-reference/?format=md): The AI skills the platform runs when it creates a campaign, what each produces, which model it uses, and the inputs it draws on.
- [Enable proximity personalisation with MIST](https://personalisationhub.com/support-centre/personalisation-and-ai/enable-proximity-personalisation-with-mist/?format=md): Connect your Juniper MIST account, map stores to MIST sites and displays to zones, so displays personalise as a visitor's phone enters a zone.
- [Does computer vision store images of shoppers?](https://personalisationhub.com/support-centre/personalisation-and-ai/does-computer-vision-store-images-of-shoppers/?format=md): No — the vision model runs on the player at the edge and only anonymous audience attributes are used to target campaigns.