# Change a display's screen orientation

> Rotate a display's output by 90, 180 or 270 degrees from HQ Admin or the Retail Admin staff tablet; the change applies immediately.

How-to guide · Digital Signage › Monitor and manage displays · Last updated 15 September 2026

URL: https://personalisationhub.com/support-centre/digital-signage/change-a-displays-screen-orientation/

If a portrait screen is showing content sideways, or a display is upside down, change its **Screen Orientation**. The setting rotates the player's output by 90, 180 or 270 degrees and takes effect on the screen straight away. Store staff can fix this themselves from Retail Admin, which saves a helpdesk ticket. Allow about 1 minute.

## Before you begin

- HQ Admin: an account with permission to manage displays and devices.
- Retail Admin: a staff login for the store the display is in.

## In HQ Admin

1. In the left navigation, select **Displays & Devices**.
2. Find the display and select its **Name**, for example *Portrait Single*. The **Display Details** tab opens.
3. In **Screen Orientation**, choose **Not Set**, **90 degrees**, **180 degrees** or **270 degrees**. Portrait displays usually need **90 degrees** or **270 degrees**.
4. Select **Save Changes**.

## In Retail Admin

1. In the left navigation, select **Displays & Devices → Manage Displays**.
2. Select the display's name, for example *Portrait Single*.
3. In **Screen Orientation**, choose **90 degrees**, **180 degrees** or **270 degrees**.
4. Select **Save Changes**.

## Verify it worked

The screen rotates within a few seconds. In HQ Admin, the **Screen Orientation** column in **Displays & Devices** shows the new value.

## Troubleshooting

### The screen is still sideways after saving

**Cause.** You chose the wrong direction: 90 and 270 degrees rotate opposite ways.

**Fix.** Choose the other value and select **Save Changes** again.

## Related

- [Rename a display](https://personalisationhub.com/support-centre/digital-signage/rename-a-display/)
- [Update a display's image or icon](https://personalisationhub.com/support-centre/digital-signage/update-a-displays-image-or-icon/)
- [View a display's status and time offline](https://personalisationhub.com/support-centre/digital-signage/view-a-displays-status-and-time-offline/)