# Set appointment slots per store and per day

> Set how many appointments a store accepts per timeslot on each weekday and on public holidays, from Retail Admin or HQ Admin.

How-to guide · Appointment Bookings · Last updated 15 September 2026

URL: https://personalisationhub.com/support-centre/appointment-bookings/set-appointment-slots-per-store-and-per-day/

Each store decides how many appointments it can take at the same time on a given day. The **# of Appointment Slots** value sits beside the opening and closing time for each weekday and each public holiday, so a store manager can set it from the staff tablet and HQ Admin can set it centrally. Set it to **0** on any day the store should not take bookings.

## Before you begin

- Appointments enabled for the platform and for this store. See [Enable appointment bookings](https://personalisationhub.com/support-centre/appointment-bookings/enable-appointment-bookings/).
- For Retail Admin: a login for the store. For HQ Admin: an account with the Admin role.

## Set slots from Retail Admin (staff tablet)

1. Sign in to your store's Retail Admin site.
2. In the left navigation, select **Store Info**, then **Store Hours**. The **Opening Hours & Appointment Settings** page opens on the **Opening Hours** tab.
3. For each day from **MONDAY** to **SUNDAY**, choose a value in **# of Appointment Slots**. A closed day has no slots.
4. Select the **Special Holiday Hours** sub-tab.
5. For each holiday in **Upcoming Public Holidays**, choose a value in **# of Appointment Slots**, or **0** to take no bookings that day.
6. Select **Save Changes**.

## Set slots from HQ Admin

1. In the left navigation, select **Stores / Branches**.
2. Select the store name, then the **Store Hours** tab.
3. On the **Opening Hours** sub-tab, choose a value in **# of Appointment Slots** for each day.
4. On the **Holidays / Seasons** sub-tab, do the same for each holiday in **Upcoming Public Holidays**.
5. Select **Save Changes**.

> **Note:** The Appointment Template also carries a **Default # of Appointment Slots** per timeslot (default 1), together with the timeslot length and buffer. The per-day value on **Store Hours** is what a store manager controls.

## Verify it worked

The **Opening Hours** and holiday tables show the saved slot counts. On the Retail Admin **APPOINTMENTS** tab, a day set to **0** accepts no new bookings, and a day with more than 1 slot lets more than 1 customer book the same timeslot.

## Next step

[Block out dates and times for appointments](https://personalisationhub.com/support-centre/appointment-bookings/block-out-dates-and-times-for-appointments/)

## Related

- [Appointment template settings reference](https://personalisationhub.com/support-centre/appointment-bookings/appointment-template-settings-reference/)
- [Set special holiday opening hours (Retail Admin)](https://personalisationhub.com/support-centre/stores-and-retail-data/set-special-holiday-opening-hours-retail-admin/)
- [Update your store's opening hours (Retail Admin)](https://personalisationhub.com/support-centre/stores-and-retail-data/update-your-stores-opening-hours-retail-admin/)